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1. What is CodeRED?

The CodeRED system, a high-speed emergency notification service provided by Ormond Beach, FL-based Emergency Communications Network.

2. Why should I register my information with CodeRED?

By registering your information with CodeRED, through the CodeRED website, you will receive emergency notifications from Weld County and/or your local law enforcement agency. These notifications will include severe weather warnings, missing children alerts (Amber Alerts), law enforcement activity - any incident in which residents in the immediate area and surrounding areas would need to take appropriate steps to safeguard life and property. Firestone residents should sign up for Firestone’s Blackboard Connect service in conjunction with CodeRED so that they can receive specific town-related information from the Town of Firestone. Please, sign up for Firestone alerts at the Town of Firestone website.

3. I’ve already signed up for emergency notifications from Weld County. Do I need to sign up again?

Residents who have already registered their phone numbers with the previous system (Intado) will automatically have their numbers loaded into the new system. Existing users, however, are encouraged to create a user profile with CodeRED and make sure their information in the system is current.

4. Can I register more than one phone number with CodeRED?

Yes. You can enter multiple phone numbers (landline, cellular, TTY, VoIP) in the CodeRED system. You may register as many phone numbers to an address as you wish. Sorry, pager numbers will not receive these calls, so please don’t use those as a secondary number.

5. I don’t live in Weld County, but my business is located in Weld County. Can I register my business information?

Yes. You can register your business address and phone number in the CodeRED system. Because there are laws about calling more than one number associated with a business, please register the one number you want to be called if an emergency affects your business. Please make sure the number provided is one that actually gets answered by a person or answering machine, not an automated call processing system.

6. What type of information is asked for when I register my information?

When signing up for CodeRED you will be asked for:

• Location details, including an address (home or business), city, state, and zip code
• Contact information: name, phone numbers (mobile, TDD/TTY), and email

Alert types: when you register your information with CodeRed, you are registering to automatically receive emergency notifications from Weld County. You may also opt-in to receive notifications for weather warnings such as tornados, severe thunderstorms, flash floods and winter storm warnings.

7. I would like to encourage others to register their information with CodeRED. Where should I direct them to register?

You can direct them to the CodeRed website.

8. Is there a charge to register my information?

No, there is no charge to you when you register your information with CodeRED to receive emergency notifications.

9. How will I know when the emergency message is from CodeRED?

When you receive a CodeRED emergency message, you will see the telephone number 866-419-5000, and if you have signed up for CodeRED weather warnings, you will see the telephone number 800-566-9780 during weather events. If you would like to hear the last message delivered to your phone, simply dial that number back.

10. What is the CodeRED Weather Warning System?

Weld County has also contracted the CodeRED Weather Warning System, an automated weather warning technology that delivers phone calls, text messages, and emails to registered residents and businesses within the direct path of severe weather. The CodeRED Weather Warning system is an opt-in service that automatically notifies those registered of a tornado, flash flood, and severe thunderstorm warnings just minutes after an alert is issued by the National Weather Service (NWS).

11. Can I download an app for my smartphone?

Yes, CodeRED has an app available for both Apple and Android smartphones. Downloading the app is free.

This app also offers citizens the option to upgrade the app so they can receive National Weather Service severe weather notifications for where they travel throughout the U.S. This app upgrade costs private citizens $4.99 per year. Only the weather service upgrade costs a fee. You do not need to purchase the app for emergency notifications within Weld County.

12. What does CodeRED do with my information?

Emergency Communications Network (ECN), LLC Privacy Policy

Emergency Communications Network, LLC values your privacy. The information we collect while you visit our website is designed to assist ECN in serving you when notifying you in case of an emergency. The data that you input onto ECN web pages is kept in ECN custody. 

It is kept confidential and we take reasonable and appropriate steps to protect the information that you share with us from unauthorized access or disclosure. We do not intentionally collect personal information from anyone we know to be under 13 years of age. Your information may display on an authorized CodeRED user’s screen describing the disposition of calls sent to you through the normal use of the CodeRED system. This information will continue to remain in ECN custody and will not be released unless compelled to do so by a court of competent jurisdiction.

ECN websites and ECN operational service providers collect and use your personal information to operate ECN websites and deliver the services you have requested only. ECN does not sell, rent or lease this information to third parties. ECN welcomes your comments regarding this Statement of Privacy or other services ECN provides. If you have any questions, please contact ECN by telephone, e-mail, or postal mail. ECN does not sell, rent or lease its customer lists to third parties.

Contact Information

ECN Privacy
Emergency Communications Network, LLC.
780 W Granada Boulevard
Suite 200
Ormond Beach, FL 32174
Phone: 866-939-0911

13. What are the terms and conditions of signing up with CodeRED?

Use of Service

Subscriber shall not directly or indirectly transmit, broadcast, redistribute, forward or deliver the service or any part of the data, information, images or other products which constitute the service to any other person or entity, in any format, or by any means. In order to receive the free CRWW Service, you must be a resident in the governing body that subscribes to the CodeRED Service.

Official watches, warnings, advisories, and bulletins communicated to the subscriber are authored by the National Weather Service or related government agencies. The authoring agency is solely responsible for the content and accuracy of the information contained in the CRWW weather bulletins. In no way will emergency communications network (ECN), or your local government that subscribes to the CodeRED services, be held liable for incomplete or inaccurate information contained in any of the retransmitted information. 

CRWW Service

CRWW service is not intended to be used for decision-making purposes, nor should it be relied upon in any way! CRWW and affiliated services are for informational purposes only – use is at your own risk! Subscribers and third parties are solely responsible for actions or omissions resulting in the loss of life or property. In general, telephone communications are subject to numerous variables, and as such the dissemination of high volumes of high-speed automated calls typically cannot reach 100% of all desired recipients. 

Agreeing to These Terms

By agreeing to these terms you, the subscriber, acknowledge that transmission of information via telephone is reliant upon conditions beyond ECN’s and your local government’s control; ECN, and your local government, do not warrant that the issuance of an NWS weather bulletin that covers a subscriber’s geographical location will result in a successfully connected call or in a delivered warning message to the subscriber. Subscriber acknowledges that the CRWW service is intended to be used as part of a comprehensive weather awareness strategy, which includes monitoring of other weather information media as well as the use of common sense.

Warranties

ECN, and the governing body that subscribes to the CodeRED services makes no express or implied warranties regarding the CRWW service including, but not limited to, any warranty of merchantability or fitness for a particular purpose.

Liabilities

ECN, and the governing body that subscribes to the CodeRED services will not be liable for any failure or delay in performance due in whole or in part to any cause beyond ECN’s reasonable control. In no event shall ECN, and the governing body that subscribes to the CodeRED services, be liable for any special, indirect, incidental or consequential damages; ECN and the governing body that subscribes to the CodeRED services shall not be liable to subscriber for any damages whether based in contract, tort or any other legal theory beyond a refund of subscriber fees.

Choice of Law

This agreement and the services provided hereunder shall be construed and adjudicated under Florida Law without regard to any conflict of laws statutes. The parties hereby agree that the venue and jurisdiction of any dispute arising hereunder shall be in Volusia County, Florida.